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Payment Methods - We  accept Visa, MasterCard, Discover and American Express for payment. All Prices are in US Currency.  If you would like to pay by check or money order, send your order form and payment  to: ModernCaribbean.com,  12-14 Torrance Street, Mon Repos, San Fernando, Trinidad, West Indies.

Low Price Guarantee - If you find an item you purchased from ModernCaribbean.com less expensive somewhere else (including shipping/tax cost) within 30 days of purchase, we will refund you 100% the difference. Proof required. We reserve the right to not match an offer. If you have any questions or would like us to make you an offer or compare a product, please e-mail the web address to: info@moderncaribbean.com and we will usually respond within 24 hours.

Guarantee Details - Under the Fair Credit Billing Act (USA), your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, ModernCaribbean.com will cover the entire liability for you, up to the full $50.00. ModernCaribbean.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at ModernCaribbean.com while using the secure server.  In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Refund  Policy -  Moderncaribbean.com provides a 30 day money back guarantee on all purchases. (Costs due to overnight, 2nd day shipping not included. Also, bedding products are non-returnable.).  Return shipping must be paid by the customer.  All Returns must be in working order. If you order a product from moderncaribbean.com and refuse delivery of the item, you will be charged the cost for return shipping. Orders returned without an RA# or which are not in the originally packaging with all included materials are subject to a restocking fee not to exceed 20% of the purchase price.

Exchanges -  If you are not satisfied with a   product  you purchased, we will happily exchange it for another of equal or lesser value.  Please note that return shipping costs must be pre-paid by the customer.

Return Policy - No returns, of any type, will be accepted without an RA number.

To receive an RA number for returns and exchanges call our  main office moderncaribbean.com  at  1.868.653.0011  or  e-mail us at info@moderncaribbean.com , SUBJECT:  RETURNS. We will then provide you with an  Return   Authorization (RA) number for your products.

The RA number must be written on the outside of the shipping package. You must send your package (s) via UPS, Federal Express, or other delivery service with tracking information. We  are not responsible for orders that are lost.

Please refer to the following instructions when sending your original item back:

1. All items must be in original condition with all packing material, manuals, and registration card (s).
2. Remember to include a copy of your packing slip from the original order.
3. Return your package to the address listed below. You must send your package (s)  via UPS, Federal Express, or other  United States Postal Service ( Use Delivery Confirmation or certified mail)
4.All shipping and handling must be prepaid by the customer. NO EXCEPTIONS.

At moderncaribbean.com, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. By no means do we sell or give your personal information to any other individual or company. 

What information do we collect? 
When you order, we need to know your name, e-mail address (usually), mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. 

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new moderncaribbean.com services, and special offers we think you'll find valuable. If you would rather not receive this information, please e-mail us at remove@moderncaribbean.com 

How does moderncaribbean.com protect your private information?
When you place orders, we use the secure server service provided by CCNow. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. 

Will moderncaribbean.com disclose the information it collects to outside parties?
moderncaribbean.com does not sell, trade, or rent your personal information to others. moderncaribbean.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of moderncaribbean.com, our users, or others. 

Your consent
By using our Web site, you consent to the collection and use of this information by moderncaribbean.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. 

Your Feedback
moderncaribbean.com welcomes your questions and comments about privacy. Please send e-mail to info@moderncaribbean.com 

In summary:
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at moderncaribbean.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. 

 

The above is subject to change without prior notice.

 

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Copyright © 2000  by Modern Caribbean Enterprises Limited. All rights reserved.

12-14 Torrance Street, Mon Repos, San Fernando, Trinidad, West Indies.

Tel: (868) 653 0011 Fax: (868) 652 9736.  Email: info@moderncaribbean.com

Revised: 05 Nov 2000 03:55:37 PM .